EverGreen Recreational Vehicles Receives Dealer Satisfaction Award
Middlebury, Ind. — EverGreen Recreational Vehicles continues to revolutionize the RV industry and receive awards. At the 2009 Recreational Vehicle Association Show (RVIA) in Louisville, Kentucky, December 1-3, 2009, Evergreen received the RVDA Dealer Satisfaction Index Award Honorable Mention. This award is achieved by receiving scores of 80 percent or above in overall dealer satisfaction from at least 10 to 14 responding dealers.
When rating their brands/manufacturers, RVDA asks dealers to express, confidentially, their level of satisfaction on eight core issues:
- Sales support
- Sales territory
- Vehicle design
- Vehicle reliability/quality
- Competitive price/value
- Parts support
- Dealership warranty support
- Overall dealer communications
The 16th Annual DSI survey was conducted between August and October 2009. Three hundred and twenty-two (322) dealers responded to the DSI this year, and provided 1,644 brand ratings, an average of almost five per dealer.
RVDA is the national association representing RV retailers. The association's members include RV dealers, RV rental operators, and RV AfterMarket sales and service locations. Visit their site here:http://www.rvda.org.
